Shipping and delivery policy for the online store
Dear customers, thank you for shopping with us and we strive to deliver what you need in a short time. Below are the details of our shipping and delivery policy
Delivery times
- Within Riyadh: Orders take 3 to 5 working days.
- Outside Riyadh: Orders take up to 10 days.
Official working days
- From Saturday to Thursday, from 8 am to 5 pm.
Delivery method
- Delivery is made by SMSA to the customer's address.
Limitation of Liability
- Product delivery
- The company bears full responsibility for delivering the product in its original condition without any damage to the intermediary transport company. In the event of any damage caused by the transport company, the responsibility shall be on it .
- Important notice
Your order will be processed and delivered to the shipping company within 48 hours of order completion. However, the expected delivery date may be affected due to the heavy load on shipping companies, which may result in delays in the delivery of some shipments. We do our best to coordinate with shipping companies to ensure that your order is delivered as quickly as possible.
Shipping service is available to all cities within the Kingdom of Saudi Arabia through our shipping company partners.
If you have any questions, please feel free to contact us via the available means of communication. Thank you for shopping with us!